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WALTERWORKS CUSTOMER REVIEWS

SEE FOR YOURSELF WHAT OUR CLIENTS SAY ABOUT US

All Customer Reviews are left with the customer after the work is completed
and is filled in by them, voluntarily.

Customer details: Andy Knapper, Club Manager, Whiteknights IBC.
Work undertaken: Water tank replacement and pipe inspection.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars
General Comments: Thank you for all the excellent work you have done for us, we have found a fantastic plumber.

Customer details: Mr Hooper – Woodley.
Work undertaken: Replaced tank and immersion heater.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars
General Comments: Thank you for a quick, efficient, clean and cheerful service.

Customer details: Mr Peter Sanderson – Reading.
Work undertaken: Waste (1), Kitchen Tap (2).
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: (1) After our new washing machine was installed, testing showed the outfall pipe was partially blocked and Chris was recommended. He solved the problem and recommended that we should use liquid rather than powder detergents to reduce the chance of a recurance. (2) We needed a new kitchen sink mixer tap. Chris suggested some brands and sourced our choice. As he packing up to leave he noticed a tell-tale drip on the kitchen paper he had left under the sink – at a junction with the existing pipework. So he dismantled it, went to his workshop in the van and came back with a new assembly which does not leak. (3) I have never before seen such a well-stocked, well-equipped and tidy workshop in anybody’s van. There can’t be many times when he has to go seek materials halfway through a job – to his benefit – and the benefit of all his customers.

Customer details: Mr and Mrs Rich – Reading, Berks.
Work undertaken: Hot water tank change.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 4 Stars, Price: 4 Stars.
General Comments: A very professional service provided by Walterworks. We are happy with the work and would not hesitate to recommend the company.

Customer details: Mrs Mudge – Reading, Berks.
Work undertaken: Plumbing work re cold tap, wash basin and toilet cistern.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: More than happy with the work done, Chris was polite and efficient. Would recommend to friends.

Customer details: Mr Robinson – Woodley, Berks.
Work undertaken: Toilet repair.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: First class service, on time, very tidy. Leak free.

Customer details: Paul Thomson – Lower Earley, Reading.
Work undertaken: Complete kitchen refit (extensive) including bespoke under stairs cupboard, new door, architrave, tiling and ceiling.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Chris undertook a challenging kitchen refit for us. He gave us a clear cost range for the work, which he stuck within so there were no surprises from a budget perspective. Chris also took care of sourcing the kitchen and project managed the whole refit in addition to carrying out a lot of the work himself. He was clear in updating us on progress and highly flexible in adding extra scope to the job. He has outstanding attention to detail and is a perfectionist in his workmanship. We are delighted with our new kitchen and would not hesitate to highly recommend Chris.

Customer details: Geoff Suckling – Berks.
Work undertaken: Repairs to concealed toilet.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: This was the third job that Chris has undertaken for us, and all jobs have been very professionally carried out. We are very pleased to have found an excellent tradesman who always returns phone calls.

Customer details: Alan Rhodes – Wokingham, Berks.
Work undertaken: Replaced inlet valve on unvented Megaflo and fitted new filling loop.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 4 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: Quick to reply, provided a quote before starting the work. Excellent communication. Efficient and did an excellent job. Will certainly use again in the future.

Customer details: Henry – Reading, Berks.
Work undertaken: Tap repair.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 4 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: 1st class service, very helpful. Providing new taps for school sports hall.

Customer details: Janet Powell – Reading, Berks.
Work undertaken: Tap repair.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: A1 service, on time and first class repair. Will use again.

Customer details: Mr and Mrs Webb – Reading, Berks.
Work undertaken: Installation of new kitchen.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 4 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: We can’t praise Chris highly enough. He took charge of fitting our kitchen and was thoroughly professional from start to finish, always on time with updates on progress. His work was of a high standard and any suggestions he made enhanced the final result. He looked into everything for us and we have no hesitation in recommending him. We have already agreed on further work!

Customer details: Allan Holliday – Reading, Berks.
Work undertaken: Replaced landing radiator with a larger double.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Very pleased with the work carried out by Chris, a very pleasant young man. Arrived on time and completed the job on time. Will definitely use again.

Customer details: Chris Lee – Woodley, Berks.
Work undertaken: System flush and treated new programmer, new zone valve. Toilet repair.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 3 Stars.
General Comments: I went for 3 stars on price simply because I have nothing to compare with. Chris completes all work as requested and left the area clean and tidy.

Customer details: Brian Timmins – Twyford, Berks.
Work undertaken: Replace existing boiler and pipework. Remove hot water cylinder and pipework, fit 4 TRV’s.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: Chris was very punctual, dedicated and professional. He worked nonstop everyday and did a brilliant job. His pipework was excellent and ‘a thing of beauty’. I am very pleased with the final result, I would fully recommend him.

Customer details: Paul Ellis.
Work undertaken: Remove existing shower and pipes, install power shower and screen.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Excellent attention to detail and great finish. Appointment made 2 months in advance and arrived on time, completed on time too – great service!

Customer details: Joan Shaw – Yateley.
Work undertaken: Install new radiator in new room, drain system and check boiler.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: 1st class service, arrived on time and A1 job.

Customer details: Richard Robson – Reading, Berks.
Work undertaken: Installation, plumbing and tiling of en-suite.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: 5 star workmanship. Highly recommended.

Customer details: Sheila Hill – Winnersh, Berks.
Work undertaken: Gas cooker replacement and diagnosing / repairing gas leaks.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: ‘Cannot comment as I don’t have enough knowledge but I am happy’.
General Comments: Chris has gone ‘over and above’ in diagnosing a fault with my cooker, condemning it as unsafe, replacing it, then when gas leaks were found in my dining room, stayed with me until the emergency gas man had been and left. Chris then put in a lot of work to replace the gas pipe. He has since also mend a radiator. Chris is trustworthy, kind and reassuring.

Customer details: Katie Bull – Winnersh, Berks.
Work undertaken: Sink pipework unblocked and toilet flush replaced.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 4 Stars, Price: 5 Stars.
General Comments: Chris showed good communication, was clear on pricing and arrived on time. He was polite efficient and did a good job – I would definitely recommend him.

Customer details: Mr Watkins – Woodley, Berks.
Work undertaken: Full central heating system.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Suitable advice given when providing an estimate. Prompt, courteous and professional service. Highly recommend.

Customer details: S. Donnelly – Reading, Berks.
Work undertaken: Faulty radiator pipe replacement.
Service received (on a scale of 1 to 5 stars):
Workmanship: 4 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Great prompt courteous service. Thank you!

Customer details: Sarah Ghosh – Reading, Berks.
Work undertaken: New boiler, new cylinder, shower pump work, loft work, full system flush.
Service received (on a scale of 1 to 5 stars):
Workmanship: 4 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: When people come to my house to work, I like them to arrive when they say they are going to arrive; I like them to do what they say they are going to do. I like to be informed as how things are going and to have things explained to me in terms I understand.I want people to be honest and trustworthy – Chris is all of these things! Thank you.

Customer details: Mrs Wilson – Reading, Berks.
Work undertaken: Replace bathroom toilet and basin. Make good all pipework and replace taps for lever type. Service central heating boiler.
Service received (on a scale of 1 to 5 stars):
Workmanship: 4 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Chris is a very pleasant, hard working young man. He keeps his work area clean and tidy and disruption down to a minimum. I have no hesitation in recommending him for similar work.

Customer details: Paul Phillips – Reading, Berks.
Work undertaken: Replaced bath tap and side panel to bath. Clean toilet cistern mechanism.
Service received (on a scale of 1 to 5 stars):
Workmanship: 4 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: Efficient, reliable, professional and friendly. Recommended.

Customer details: A Blake – Woodley, Berks.
Work undertaken: Replacement kitchen tap and replacement bathroom sink clicker waste.
Service received (on a scale of 1 to 5 stars):
Workmanship: 4 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: Chris was helpful with assisting with choices of fittings. He was prompt, tidy and did a good job. We’re very happy with the work done.

Customer details: Pauline Warren – Tilehurst, Berks.
Work undertaken: Replaced faulty gas fire and installed new energy efficient model.
Service received (on a scale of 1 to 5 stars):
Workmanship: 4 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Chris has done all the work as planned and the new gas fire looks great and very well installed. Will definitely be using Chris for our future heating and plumbing needs and would recommend his services without hesitation.

Customer details: Anne Ketley – Caversham, Reading, Berks.
Work undertaken: Designed and installed radiator on bay window.
Service received (on a scale of 1 to 5 stars):
Workmanship: 4 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: We got Chris’s details from The Little Green Book Directory and it’s a relief to find such a good, reliable tradesman. He was professional in every way: making appointments and sticking to them, responding quickly and honestly to queries, doing an excellent job, leaving everything clean and tidy. We knew that a bending radiator for a bay window had to be done with absolute accuracy but Chris confidently made the template himself and the radiator fits perfectly. We are very happy with the result and will definitely use him again.

Customer details: Hayley Tull – Reading, Berks.
Work undertaken: Central Heating System installed.
Service received (on a scale of 1 to 5 stars):
Workmanship: 4 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Fast, professional and friendly service with minimal disruption. Highly recommended.

Customer details: Catherine Jackson – Reading, Berks.
Work undertaken: Fix leaking outside tap. Fix leak on heating system.
Service received (on a scale of 1 to 5 stars):
Workmanship: 4 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: Thank you for coming so promptly.

Customer details: Carolyn Cerrino – Wokingham, Berks.
Work undertaken: Remove sludge from system, problem with radiators heating up / new pump. Toilet repair.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Many thanks for your efficient and courteous work carried out in my home. You are without doubt a first class team and commendable.

Customer details: Neel Trivedi – Reading, Berks.
Work undertaken: Potterton Suprima PCB replaced.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: Chris is a friendly, great guy. Very professional so quite reassuring.

Customer details: Kim Maysh – Reading, Berks.
Work undertaken: Business – Re-pipe sink and soak away pipe. Home – Water softener and heating system improvements.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 3 Stars.
General Comments: Very reliable, efficient workman. Professional, will always use for any plumbing requirements in the future.

Customer details: Mrs McCabe – Reading, Berks.
Work undertaken: Boiler service each year. Replaced shower, removed gas fire and traced water pipe leak above kitchen ceiling and repaired water pipe.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: Excellent service every time from Chris. He is reliable, professional, organised and always carries out the work to a high standard. He is the only Tradesman I have called who I know use on a regular basis.

Customer details: John and Karen Machin – Lower Early, Reading.
Work undertaken: Repaired toilet flush. Found Leak and repaired pipework. New tap and piping.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Very nice man. Very professional. Would see him again!

Customer details: Viv Allison – Tilehurst, Reading.
Work undertaken: Isolate and remove hallway radiator. Install new radiator.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Turned out same day to remove old radiator to enable decorations to proceed. We have now used Chris on a few occasions and he is always very timely and professional. His work is to a high standard and his prices represent good value.

Customer details: Mr Hook – Reading.
Work undertaken: Replace shower pump.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: Chris worked for 4 hours on a Friday evening. He carried out a thorough and clean job with pump installation and piping. Also passed on some useful advice and tips. A reliable and honest workman. We were very pleased with the job.

Customer details: Mr Carey – Reading RG30.
Work undertaken: Gas fire work.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 4 Stars.
General Comments: Outstanding service and workmanship. Highly responsive, professional and friendly. Chris has been most obliging. Explained the nature of the job,most pleasant. He telephoned and then came exactly when he said he would. I can highly recommend him.

Customer details: Mr P Thompson – Reading.
Work undertaken: New hot water tank, programmer and thermostat. New boiler and thermostat rad valves, new bathroom towel rail, rad and shower cartridge replacement.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: Outstanding service and workmanship. Highly responsive, professional and friendly. Excellent follow up and after care support. Would definitely highly recommend to others.

Customer details: Simone Mishima – Emmer Green, Reading RG4.
Work undertaken: Boiler Service / Landlord Check / Plumbing Work.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: First class service, clean, tidy. All work completed as requested.

Customer details: Tim Ockwell – Reading RG1.
Work undertaken: Replace defective fan in boiler. Annual Gas Safety check.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars.
General Comments: Conducted diagnosis on a Sunday, Installed fan on Tuesday as replacement was out of stock. Excellent service!

Customer details: Simone Mishima – Emmer Green, Reading RG4.
Work undertaken: Boiler Service / Landlord Check / Plumbing Work.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars, Price: 5 Stars.
General Comments: First class service, clean, tidy. All work completed as requested.

Customer details: Linda Duff – Tilehurst, Reading RG30.
Work undertaken: Gas safety inspection.
Service received (on a scale of 1 to 5 stars):
Workmanship: 5 Stars, Communication: 5 Stars, Tidiness: 5 Stars.
General Comments: Very efficient, friendly, courteous.

We cover RG1, RG2, RG3, RG4, RG5, RG6, RG7, RG8, RG9, RG10, RG12, RG30, RG31, RG40, RG41, RG45.
Also covering: All of Berkshire including Wokingham, Reading, Bracknell, Crowthorne, Twyford, Caversham, Wargrave, Winnersh, Lower Earley, Woodley, Arborfield, Shinfield, Whitley, Tilehurst, Mortimer, Henley, Sonning, Peppard, Mapledurham, Goring, Burghfield, Binfield and Theale. Please do contact me if your postcode and area is not listed here.

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